SHIPPING POLICY

Last Updated: 28 August 2026

At Humanise Studio, we carefully pack and prepare every order to ensure it reaches you safely. Please review the shipping and delivery information below before placing your order.

1. Order Processing Time

Orders are generally processed within 1–2 business days after successful order confirmation and payment.
Orders placed on Sundays or public holidays will generally be processed on the next business day.
Processing time may be longer for customised, personalised, or made-to-order products.

2. Shipping & Delivery

We currently ship to locations across India, subject to courier availability.
Estimated delivery time is generally 3–7 business days after the order has been dispatched.
Delivery timelines may vary depending on the delivery location, courier partner, weather conditions, holidays, and other circumstances beyond our control.
Remote or difficult-to-service locations may require additional delivery time.

3. Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.
Shipping charges may vary depending on the order value, delivery location, product size/weight, and applicable shipping offers.
Any free-shipping offer will be subject to the terms displayed on the website at the time of purchase.

4. Order Confirmation

After placing an order, you may receive an order confirmation through email, WhatsApp, SMS, or another available communication channel.

We may contact you if additional information is required to process or deliver your order.

5. Order Tracking

Where tracking is available, tracking details may be shared with you once your order has been dispatched.

You can use the tracking information provided by the applicable courier partner to check the status of your shipment.

6. Delivery Attempts

Our courier partners may make multiple delivery attempts depending on their delivery procedures.

Please ensure that the shipping address, phone number, and other delivery information provided during checkout are accurate.

Humanise Studio is not responsible for delivery issues caused by incorrect or incomplete address or contact information provided by the customer.

7. Delayed or Lost Shipments

While we work with delivery partners to ensure timely delivery, delays may occasionally occur due to circumstances outside our reasonable control.

If your order is significantly delayed or appears to be lost in transit, please contact us with your order details so that we can coordinate with the relevant delivery partner.

8. Damaged Packages

If your package appears visibly damaged at the time of delivery, we recommend taking photographs or videos of the package before opening it.

If the product inside is damaged, defective, or incorrect, please refer to our Return & Refund Policy and contact us within the applicable return period.